Odoo vs SAP Customer Checkout


Back in the day, before advanced POS systems stole the spotlight, the retail and restaurant industry relied on manual processes, which often led to issues like long waiting times, operational hiccups, and limited insights into customer preferences. But with the arrival of advanced POS systems, we’ve entered a new era. These systems not only make transactions smoother but also provide businesses with valuable data for smart decision-making, ultimately raising the bar for customer satisfaction.
In this page, we embark on an in-depth comparison between Odoo and SAP Customer Checkout, another prominent player in the POS app market. Our objective is to highlight the unique features and capabilities of each of these solutions.
To offer a comprehensive comparison of several POS solutions, we’ve done the exercise for some of the most renowned ones: Odoo, Oracle Micros, Shopify POS, NCR POS, SAP Customer Checkout, Square, Clover, and Lightspeed. We’ve compiled a table that outlines key features essential to any POS platform, along with integrated business management tools that enhance point of sale functionality. Happy reading!

Comparing SAP Customer Checkout


Created to disrupt the enterprise world and finally provide a software that covers complex needs with simplicity, Odoo has become one of the most popular business solutions. With more than 82 business apps fully integrated and thousands of community modules, the open-source software caters to every sector and company size, making it a major player in the market. The Belgian software counts more than 20,000 downloads per day, making it the most installed app suite and a direct competitor to companies like Netsuite, Shopify, PrestaShop and Microsoft.

million users

integrated apps

1 to 6 
weeks to be implemented 


SAP Customer Checkout

SAP Customer Checkout is a POS software designed to enhance operational efficiency and customer interactions, particularly in retail settings. This application supports common POS requirements and can function as a standalone solution or integrate with SAP S/4HANA and other SAP ERP systems. It is suitable for various industries, including retail, sports and entertainment, and catering businesses, providing intuitive and offline-capable POS capabilities. Users have the option for on-premise deployment, and the software can be integrated into existing ERP systems for added versatility, catering to the needs of retail, quick service, and table service establishments.
" Transforming experiences at the Point of Sale."
Not Available 

integrated apps

6 to 10

months to be implemented


Features Comparison

Payments Checkout

SAP Customer Checkout
Payment Handling

Cash Handling

Credit/Debit Card


Mobile Payment

Digital Wallet

Gift Card


Contactless/NFC Payments


Scan to Pay (QR on Display)

Tap to pay



Buy Now, Pay Later

Multi-Currency Support

Currency Conversion

Currency Rounding

Invoicing & Order Handling

Invoicing Capabilities


Late Invoicing

Invoice Customer Generation

Parallel Order


Sell on the Move

Counter-Scale Integration


Subscriptions Support

Cross-session Selling


Receipt & Customer

Digital and Physical Receipt


Customizable Receipts


Split Tender


Tips Management

Discount Management

Cross-Selling and Upselling


Accounting Integration

Customer Account Balance

Support for Compound Taxes

Support for Eco-taxes

Support for Recupel

Support for BEBAT

Tax Reporting Capability

Detailed Tax Statement

Integrated Tax Calculations

Tax Exemption

Tax Reconciliation

Real Time Consolidation

Fiscal Positions


SAP Customer Checkout
Product Information & Organization


Product Category

Product Search and Filter

Product Attribute/Variant

Unit of Measurement

Large Product Range


Product Image and Gallery

Import/Export of Product Data

Bulk Product Editing/Updating

Barcode Generation

Barcode Scanning

Dynamic Barcodes

Seasonal Inventory

Kits Management

Multi-location pricing


Product Configurator

Pricing and Promotions

Price List

Discount/ Promotional Pricing

Bundle Pricing

Inventory Management

Inventory Tracking and Status

Automated Inventory

Multi-warehouse Inventory

Lots / Serial Numbers

SKU (Stock Keeping Unit)

Inventory Transfer and Allocation

Low Inventory Alert System

Stock Replenishment Alerts

Procurement Management

Procurement Visibility

Employee Management

SAP Customer Checkout
Attendance & Time Management


Employee Time Clock

Scheduling & Roster

Switch Employee Session

Access & Permissions

Role-Based Access Control

Employee Access Control

Performance & Target Setting

Sales Targets Management

Employee Performance Metrics

Additional Features

Session History

Task Assignment Pricing Options


Employee Training

Sales Commission

Payroll Integration

HR Integration

Store Management

SAP Customer Checkout
Order & Cashier Operations

Order History Tracking

Online Order

E-commerce Integration

Delivery Management

Ship Later (delivery)

Cashier Account

Customer Experience

Custom Storefront Appearance

Multilingual Storefront

Return Management

Exchange Management

Community module 

Additional Features

B2B Quote


Warehouse Preparation Display

Self-checkout Systems

Inventory Visibility Across Stores

Real-Time Stock Updates

Store Traffic Analytics

Digital Signage Integration

Multistore Management

Mobile POS

Restaurant Management

SAP Customer Checkout
Table Management

Floor plans

Table Transfer

Online Table Booking

Wait List Management

Table Status Tracking

Split Bill Capability

Order Management

Delayed Order Processing

Takeout & Delivery

Online Ordering System

Order Status Updates

Bar Tabs

Order Queues

Kitchen Order Tickets

Preparation Status Display

Menu Management

Digital Menu Management

Customizable Menu

QR Code Menu

Menu Deals

Seasonal Menu Rotation

Kitchen Management

Kitchen Printing System

Kitchen Display

Ingredient Tracking

Customer Self-service

Self-Order Kiosks

Self Order at Table

Self Payment at Table

Additional Features

Food Allergen Alerts

Integration w/ Food Delivery Platforms

Customer & Loyalty

SAP Customer Checkout
Customer Management

Customer Details Management

Customer Interaction History

Business Customer Handling

Customer Contact Tools

Customer Tagging

Customer Receivable/Credit Limit

Pop-Up Notes (Customer Details)

Marketing Preference

Customer Engagement and Communication

Custom Promotional Messaging

Customer Insight & Analytics

Customer Segmentation

Personalized Campaigns

Birthday Reminders/Discount

Community module

Omnichannel Experience

Feedback Collection

Customer Satisfaction Tracking

Loyalty & Rewards Programs

Loyalty Card Management

VIP or Membership Programs

Loyalty and Discount Program

Coupon Management

Loyalty/Discount Usage Limit

Discount Validity Period

Reporting & Analytics 

SAP Customer Checkout
Sales & Revenue Reporting

Real-Time Sales Data

Sales Reports

Cash Flow Reports

Revenue Trend Analysis

Time-Based Sales Reports

Gross Margin Reports

Inventory & Product Analytics

Inventory Reports

Product Performance Reports

Inventory Turnover Reports

Category-Wise Sales Reports

Transactional Reporting

Session Reports

Discount Reports

Refund & Returns Reports

Operational Analytics

Cash Control Reports

Employee Performance Reports

Peak Hours Identification

Dashboard & Customization

Dashboard Overview

Custom Reports

KPI Tracking

Predictive Analytics

Data Export/Import Capability

Customer Insights

Customer Behavior Reports

Customer Segmentation Reports

Loyalty Program Reports

Hardware Integration

SAP Customer Checkout
Device Compatibility

Desktop Support

Tablet Support

Mobile Device Support

Touch Screen Compatibility

Peripheral Integration

Barcode Scanner Support

Receipt Printer Integration

Cash Drawer Integration

Customer Display

Card Reader/EMV Reader

Mobile Card Reader Support

Weighing Scale Integration

Kitchen Printer

Employee Login Card/RFID Tag

Hardware Management

Multiple Device Support

Compliance & Security 

SAP Customer Checkout
Application and Data Security


ISAE3402 SOC 1 Type I, SOC 2 Type I, ISAE3402 SOC 1 Type II & SOC 2 Type II

ISAE 3000 SOC 2


Additional Features

Multi-Factor Authentication

User Access Control

Data Backup and Recovery

Integration Ecosystem

SAP Customer Checkout

eCommerce Integration

Repairs Integration

Marketing Integration

Payment Processors



Vantiv (US & Canada)

Ingenico (BENELUX)





Paytm UPI

3C Payment


Customer Loyalty Programs






Paytronix Loyalty

Pej Loyalty

Ordering and Delivery Part. 1



Beverage Ordering Service





Grubhub Marketplace (USA)







Skip The Dishes




Hey You

The Ordering.App


Ordering and Delivery Part. 2


Mr Yum

Order Up!





Restaurant Management


QSR Automations Inc.

Now Book It




Restaurant 365





Yellow Dog Inventory

Usability, Pricing & Conditions

SAP Customer Checkout

Ease of Setup



Ease of Use



Meets Requirements



Works offline

Users Satisfaction

Ratings on g2Crowd



Ratings on GetApp



Ratings on Capterra



Pricing & Conditions



Custom Plan (request a quote) 

Free Plan

Free Trial

Quality of Support




Hosting Mode



User Interface

The user interface (UI) often takes a backseat. Many solutions tend to channel their focus into core functions and back-end development, often leaving the design of an effective UI by the wayside. Unfortunately, this oversight can lead to less-than-ideal user experiences, which, in turn, impact the efficiency of operations and overall customer satisfaction.

Efficiency and customer satisfaction are crucial in the POS area. To excel, POS software must seamlessly align with the unique needs and aspirations of businesses, enabling them to serve their customers effortlessly. The UI plays a pivotal role here. It acts as a bridge, translating user preferences, habits, and skills into a software experience that functions harmoniously.

A meticulously designed UI plays a central role in diverse facets of POS operations. It ensures swift and precise transactions, reduces the learning curve for staff, enriches customer engagement, facilitates efficient data collection, accommodates changing needs with ease, and mitigates the risks of costly errors. All of these contribute to enhanced operational efficiency and customer satisfaction.

To delve deeper into this matter, let’s discover the back-end world of eight different POS products. We’ll observe their interface designs, all with the aim of evaluating their usability and efficiency.

Different solutions, Different needs

When choosing the right software for your business, it is important to assess several criteria based on your specific needs.

Business Scope measures a software’s capacity to meet your business needs comprehensively through its features and its flexibility in customizability and integration with other tools.

User-friendliness measures how straightforward and user-friendly a software solution is for your team to navigate, requiring minimal training or complex procedures. Additionally, it evaluates how hassle-free the software is to set up, considering factors like time, effort, and resource requirements for initial configuration within your organization.

Odoo is a robust solution addressing a wide range of business needs, extending beyond point-of-sale functions. The platform is designed to streamline operations and replace the need for disjointed, non-integrated software applications. Odoo shines as a highly customizable, all-in-one solution with a multitude of applications. Its open-source nature empowers a thriving community, resulting in a vast repository of community- contributed applications. In comparison to its competitors, who lack some important features, Odoo offers both high-quality restaurant and retail store management features.

SAP Customer Checkout offers a comprehensive solution going beyond POS features to meet broader business needs. However, it lacks restaurant management, payment, and checkout features, making it unsuitable for every business and limiting scaling possibilities.

When it comes to user-friendliness, Odoo offers intuitive interfaces, making the solution suitable for users of varying technical backgrounds. Its straightforward setup ensures a hassle-free experience for every business. Also, its multiple integrations make it easy to implement new features, and employees can easily perform their daily operations without any problems.

SAP Customer Checkout, on the other hand, is noted for being less user-friendly and can be challenging to set up. It can require more time and effort for users to become familiar with their interfaces.

That’s why it’s important to consider the specific needs and scale of your business when assessing which solution is the best fit, as the ease of use and setup can vary significantly among these options.


Ultimately, the choice depends on your organization’s specific requirements, scale, and the balance between customization, ease of use, and setup.

If you are seeking a specific point of sale solution, then Odoo might be a good fit. Thanks to its advanced features, this system is particularly well-suited for complex environments and provide efficient solutions for every need.

If you have more extensive requirements, you may find Odoo and SAP Customer Checkout the most appealing solutions. They both offer advanced features and can accommodate any process. Their capabilities in terms of customization and extensive suite of integrated business applications make them good solutions for businesses having needs beyond point of sale. Regarding Odoo, it also offers ease of use and setup, making it suitable for small and medium businesses.

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